FAQ (Frequently Asked Questions)
1. What types of raw materials does Chemopharma supply?
Chemopharma provides high-quality raw materials for a variety of industries, including pharmaceuticals, veterinary products, nutritional supplements, cosmetics and plant extracts. Our extensive portfolio ensures that we meet the diverse needs of our global customers.
see also our FAQ about Pharmaceutical Raw Materials
2. Where does Chemopharma operate?
We operate internationally, with a strong presence across Central, Eastern, and Southeastern Europe, North Africa, and the Middle East. Our strategic partnerships and global network allow us to serve clients in a wide range of regions efficiently.
3. How does Chemopharma ensure product quality?
Chemopharma is committed to maintaining the highest standards of quality. Our GDP-certified warehouses in AUSTRIA (Vienna), GERMANY (Hamburg) and TURKEY (Istanbul) ensure that all products meet strict safety and quality guidelines. We also adhere to rigorous quality control processes to guarantee the safety and efficacy of the materials we supply.
4. What industries does Chemopharma serve?
Chemopharma serves various industries, including:
- Pharmaceuticals
- Veterinary products
- Cosmetics and personal care
- Nutritional supplements
- Plant extracts and natural ingredients
- Paper manufacturing
Our versatile product range allows us to meet the unique needs of different sectors.
5. How does Chemopharma support global distribution?
Chemopharma’s advanced logistics network, including GDP-certified warehouses in Austria, Germany and Turkey, allows for flexible worldwide sourcing and distribution. We offer efficient and timely delivery to ensure that our customers receive their raw materials promptly and safely, no matter where they are located.
6. What makes Chemopharma different from other suppliers?
At Chemopharma, we combine over four decades of expertise with a strong commitment to product quality and customer service. Our key differentiators include:
- Family-owned company
- over 45 years of experience
- highly skilled and dedicated team
- dedication to customer service, product quality, and tailored solutions
- Direct sourcing office in China for strong supplier relationships
- Global distribution capabilities
- GDP-certified warehouses in Austria, Germany and Turkey for secure, timely deliveries.
7. How can I place an order with Chemopharma?
Placing an order with Chemopharma is easy. You can contact our team through our website or directly via email or phone. Our customer service team will guide you through the ordering process and ensure that all your needs are met.
8. Does Chemopharma offer custom sourcing or specialized solutions?
Yes! Chemopharma offers custom sourcing services and can help you find specialized raw materials that meet your exact specifications. Our extensive network of suppliers and manufacturers enables us to provide tailored solutions for all your raw material needs.
9. What are your payment terms and shipping options?
Chemopharma offers flexible payment terms and various shipping options to suit your needs. Our team will work with you to determine the best payment method and shipping arrangement based on your location and order size.
10. How can I contact Chemopharma for more information?
You can reach us via our contact form, email, or by calling our office. Our team is always available to provide further information and assist with any inquiries regarding our products or services.